Privacy policy

We protect your privacy and you should feel safe when you entrust us with your personal data. That is why we have established this guide, which is based on current data protection legislation and clarifies how we work to take advantage of your rights and privacy.

The purpose of this policy is to tell you how we process your personal data, what we use it for, who can access it and under what conditions, and how you can exercise your rights.

We are the data controller

Tromsø Taxi AS with organization number 983707874 and address Heilovegen 22, Tromsø is responsible for the personal data processed about you. "Tromsø Taxi AS" is therefore the data controller for your personal data.

Why do we process personal data about you?

We process your personal data in order to be able to offer you our services and products, as this is necessary in order to enter into an agreement with you as a customer.

What data do we collect about you - and why?

We strive to process as little personal data about you as possible, and we do not collect more personal data than is necessary to enter into agreements with you. The information we need is your first name, last name, e-mail address, address and other contact information about you. We cannot access your personal data other than through your provision of the data to us.

If you have not given us your consent, we will not use your personal data for marketing purposes.

How do we protect your personal data?

Your security is important to us and therefore we have implemented appropriate technical, organizational and administrative security measures to protect your personal data against unauthorized access and other unauthorized processing. We analyze and evaluate the measures regularly to ensure that the protection of your data is as secure as possible.

Who do we disclose your data to?

We do not disclose your data to other companies or organizations unless required to do so by law or it is necessary to perform our legal or contractual obligations to you.

We may disclose your personal data to one of our partners, suppliers or subcontractors, but only if it is necessary for us to fulfill our obligations in relation to you as a customer. We never disclose personal data beyond what is necessary.

When required by law, we may disclose your data to authorities and other organizations. At the same time, we may also need to disclose your information if it is necessary to exercise, establish or monitor our legal claims.

We never disclose your personal data to other companies or businesses for marketing purposes.

On what legal grounds do we process personal data about you?

We only process the personal data we need to be able to perform services or deliver our products to you as agreed. To the extent we process additional data, we will obtain your consent or ensure that the processing is permitted on the basis of another legal basis.

How long do we process your personal data?

We store information about you as a customer for the period of the contract with you and for a reasonable period thereafter. This means in the vast majority of cases that we do not store your personal data for longer than 5 years from the end of the contract, but under certain conditions we may retain your data for a longer period than that. This applies, for example, when required by law or when the data may be necessary to establish, exercise and monitor legal claims.

Your rights

When we process personal data about you, you have several rights. You have the right to contact us at any time regarding these, and if you wish to exercise any of the rights described below you can easily reach us at post@tromsotaxi.no

We reserve the right to take security measures to ensure that you are who you claim to be when you contact us. If you cannot credibly verify your identity, we may not be able to comply with your request.

Access to personal data

You have the right to know which of your personal data we process. If you wish, you can receive a complete register extract containing these.

Correction and deletion

If we process your personal data incorrectly or no longer need the data, you have the right to have it deleted. If the data is incomplete, you can have it supplemented. Please note that we may not be able to perform our services to you if you request to have your personal data deleted.

Data portability

Under certain circumstances, you have the right to receive the data we process about you in a general, written, machine-readable and structured format. You have this right with regard to the personal data you have provided to us, which we process on the basis of your consent or when the personal data is required to enter into or fulfill agreements with you.

Restriction of treatment

Under certain conditions, you have the right to request that we restrict our processing of your data. This means that we mark the data so that in the future we only process it for specific purposes. We may not be able to provide you with our services if we restrict the processing of your personal data.

Right to protest

You have the right to object to the processing of personal data carried out for the purpose of performing a task carried out in the public interest, as part of the exercise of official authority or following a balancing of interests. We do not process the personal data based on any of these purposes and therefore you cannot object to our processing under this basis.

Right to complain

You have the right to lodge a complaint with the Norwegian Data Protection Authority if you believe that we are processing your personal data incorrectly. You can read more about this on the Norwegian Data Protection Authority's website: https://www.datatilsynet.no/.